Loloyal’s front-end pages (such as widget panels and reward pages) support multiple languages and will automatically switch to match the language your customer selects in your store. If a language isn’t matched between the store and Loloyal, the default language will be shown instead.
Currently, Loloyal supports setting all languages in the world by customizing the language manually and the following languages are offered:
Korean (ko)
Italian (it)
Portuguese (pt)
French (fr)
Spanish (es)
Japanese (ja)
Finnish (fi)
Danish (da)
Russian (ru)
Chinese, Simplified (zh)
Chinese, Traditional (zh)
Greece (el)
Polish (pl)
Hindi (hi)
Arabic (ar)
Hungarian (hu)
Dutch (nl)
Swedish (sv)
Hebrew (he)
How to choose the default language?
To configure the default language used in the customer widget, follow these steps:
Go to your Loloyal admin and navigate to Brand Style > Translation.
If your market language hasn’t been added yet, click Add languages.
Select your desired language and click Default to set it as the default language.
How to add an extra language?
1. Navigate to Brand Style > Translation > Add Language > Custom language
2. Edit the language name, and then manually translate the English text into your chosen language, and paste the translations into the corresponding fields.
For example:
Tips: Click icon
to locate the text, and click icon
to revert it to the original version.
3. Make sure to Save your changes.
Common Questions
1. If I create a custom language and name it Latvian, will it match the language selected in the store?
Currently, custom languages cannot be matched to the store's language setting because their country code doesn't align with Shopify’s native language codes. As a result, the system will display the default loyalty program language instead.
As a workaround, you can set the default language in Loloyal to Latvian. This way, even though the custom version of Latvian won’t auto-match the store language, your customers will still see the loyalty pages in Latvian as the system will use the default language for display.