When you sign up for Loomly, you get a 15-day free trial to play around with the app and see if it's a good fit for you and your team.
Past this point, if you subscribe to Loomly and are not happy for any reason at all, please contact us. We'll do our very best to solve any issues.
When you subscribe to a yearly plan, you receive a 25% discount in exchange for your commitment to a full year of service. Cancelling your subscription before its anniversary date will prevent it from auto-renewing.
Monthly plans are month-to-month and will automatically renew each month unless you cancel your subscription before your renewal date.
Please note the following:
All subscriptions automatically renew unless you cancel them.
If you cancel your subscription, you can continue using the Loomly subscription until the next billing date.
We recommend canceling at least 24 hours prior to your billing date and ensuring that you receive a confirmation email.
Refund Policy
We offer full refunds under the following conditions:
Annual subscriptions are eligible for a full refund if requested within 30 days of payment.
Monthly subscriptions are eligible for a full refund if requested within 15 days of payment.
Please note that if you request a full refund, your subscription and any associated benefits will be removed immediately upon processing the refund. Outside of this policy, partial refunds are not available.
Automated Refund Requests
To make our refund process quicker and more efficient, we now offer an automated refund request system. You can process your request directly at the following link: https://app.loomly.com/refund_requests
Just ensure you're logged into the correct account (the one you wish to request a refund for) before accessing the page.
Once your refund has gone through:
Your subscription will be removed.
Your calendars will be set to view-only mode.
You can resubscribe to a different plan of your choice (including the Free plan) at any time.
Please note that we can't offer partial refunds or credits to move from one plan to another.