While unfortunate, there will occasionally be times when items can't be reused and need to be disposed of. In these instances, we ask that you safely and legally dispose of these items and send us the receipt for disposal. Our team will reimburse you for those expenses within 7 business days.
To minimize disposal expenses we ask that you avoid going to the landfill for every item. Instead, we recommend waiting until you have a half truck/trailer or full truck/trailer worth of items before visiting the landfill. Most landfills charge a minimum fee for all dumps under and up to one ton. Waiting to accumulate items will minimize the cost of disposal and allow us to direct those funds to marketing which will increase the total number of available pick-ups.