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How can I verify my account?

Verify accounts

Updated over a year ago

By having your account verified, you will further protect it, as well as have access to plenty more games and promotions, so we advise you to complete yours as soon as you can!

Step 1: Basic information, Please write as mentioned your documents

Step 2:

Acceptable documents for the purpose of identity verification or confirmation:

This is a guide on how to take a selfie using a valid identification card.

Please make sure that you comply with the standards that are given below throughout the process of taking a self-portrait beside your identity document.

That you are in a well-lit area with a light, neutral background.

Hold your ID in one hand next to your face without covering your face with it so we can clearly see both your face and the ID.

You’re looking straight at the camera.

You aren’t wearing accessories (e.g. sunglasses, a hat, or a headband).

All text on the document is clearly visible and legible.

The document is not flipped or mirrored to maintain the text in the correct orientation.

The photo is in color and of high quality.


Note:


We can only accept files in image formats like JPG or PNG. Additionally, we are unable to accept compressed files.

After you upload your documents, please allow our compliance team time to review them. You will then receive a notification letting you know if your documents have been accepted or denied.


If you want any more assistance, you are free to contact our live support team at any time, day or night!

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