Skip to main content

Refund Policies

Refund policies for Lunacy products

Updated over a month ago

We offer a 14-day return policy for all perpetual software licenses (e.g. CUBE and BEAM). If you are not satisfied with your purchase for any reason, you are eligible for a refund up to 14 days after the purchase has been completed.

The following products are not eligible for refunds:

  • Rent-To-Own purchases and renewals

  • Expansion packs for CUBE

  • Expansion packs for BEAM

  • If you purchase any bundles, only the software portion of the bundle will be refundable.

To request a refund, please submit a ticket. Once processed, you will receive the funds within 7-10 business days.

Did this answer your question?