Everything you need to set up, manage, and protect your Lunaland profile—creating an account, resetting passwords, verifying your phone, updating contact details, handling multiple devices, securing a hacked account, closing/reactivating, and viewing all login or funds history.
Explains the two-currency system (LC vs. SC), how and when bonuses arrive (welcome, daily, friend-referral), ways to earn free SC, accepted payment methods, and how to track or troubleshoot missing rewards.
Troubleshooting hub for frozen or slow games, location-based restrictions, and other in-game glitches—plus quick steps to refresh, clear cache, or contact support with screenshots.
Covers the entire redemption flow: eligibility, minimum amounts, whether a purchase is required, processing times, cancellation rules, account ownership requirements, fees, and why we might request extra documents.
Outlines our policies, how to set purchase limits or pause play, links to self-exclusion resources, and all the ways to reach Lunaland Support for safe, balanced gaming.