Some details can be changed directly from your profile, while others require a quick assist from our Support Team to ensure account security:
Phone Number: Phone number changes are subject to a manual security review by our Support team and are not guaranteed.
For account safety and integrity reasons, phone numbers cannot be updated automatically or on demand. If a change is requested, our Support team will review the case and determine whether any action can be taken.
Email Address: Updating your email requires contacting our Support Team. A human agent will verify your identity and manually process the change — this cannot be completed automatically.
Password: You can only change your password if you created your account using the Continue with Email method.
If that's you, here's how to update it:Log in to the Lobby.
Go to Menu → Account → Change Password.
Enter your current password and your new password.
Click Change Password to confirm.
Name: You can update your name directly from your account settings.
Log in to the Lobby.
Go to Account → My Profile.
Edit your name and save the changes.
Date of Birth: To update your date of birth, please contact our Support Team and share your correct date of birth — a human agent will take care of the update for you.
For Google, Apple, or Facebook sign-ups, your login is managed through those providers and there's no Lunaland password to change.
📌 Pro Tip: Forgot your current password? No problem—check out our "I Forgot My Password" article for help resetting it.
Keeping your info up to date ensures you never miss important updates, bonus offers, or redemption opportunities!