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🚫 I Can’t Access My Account — What Should I Do?

Let’s get you back in and playing ASAP.

Chief Lunalander avatar
Written by Chief Lunalander
Updated over 3 weeks ago

If you’re having trouble logging in, here are some things to try:

  • Make sure you’re using the correct email and password.

  • Try resetting your password using the “Forgot Password?” link.

  • Ensure you're accessing Lunaland from an eligible U.S. state.

  • If you recently changed your phone number or email, you may need to update your account details with Support.

📌 Pro Tip: If your account was closed or restricted, you’ll receive an email explaining why. Reach out if you didn’t get it.

Still stuck? Contact us our Support Team and we’ll help restore access to your account in no time.

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