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🚫 I Can’t Access My Account — What Should I Do?

Let’s get you back in and playing ASAP.

Chief Lunalander avatar
Written by Chief Lunalander
Updated this week

If you’re having trouble logging in, here are some things to try:

  • Make sure you’re logging in with the same method you used to sign up:

    • Continue with Google

    • Continue with Apple

    • Continue with Facebook

    • Email & Password (this is the only method that requires entering a password)

  • Double-check your email and password (if you registered with email).

  • Try resetting your password using the Forgot Password? link (only applies to Email sign-ups).

  • Ensure you’re accessing Lunaland from an eligible U.S. state.

📌 Pro Tip: If your account was closed or restricted, you’ll receive an email explaining why. Reach out if you didn’t get it.

Still stuck? Contact us our Support Team and we’ll help restore access to your account in no time.

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