Before deciding, we recommend reviewing our Responsible Social Play page, where you’ll find information about:
Cooling-off periods
Temporary or permanent self-exclusion
Account limits and other helpful resources
To close your account:
Contact our Support Team and let us know if you'd like the closure to be temporary or permanent.
We’ll walk you through your options and confirm once the account is closed.
To reactivate your account:
Send a reactivation request to Support.
We’ll verify your information and review your account status before confirming reactivation.
📌 Pro Tip: Not sure if you want to close your account for good? You can always request a Cooling-off period or set account limits instead—see our Responsible Social Play section for more details.
Whatever you decide, we’re here to support you and ensure your experience at Lunaland is safe, fun, and fully in your control. 🎡