Once your redemption is submitted and approved, we transmit the funds to the last card you used to make a purchase. While some card issuers process payments faster than others, most players receive their funds within a day or two.
However, please allow up to 5 full business days for the credit to appear on your card statement.
Hereās what to expect:
Youāll receive a confirmation email once your redemption is approved and transmitted
Funds will appear as a credit or refund from Parana Plays LLC
Your card issuerās processing time determines when the funds land in your account
š Pro Tip: If itās been more than 5 business days and you still donāt see the funds, reach out to our Support Teamāweāll be happy to investigate.