To have a card reservation deleted, you need to provide documentation from the company that made the reservation.
The documentation must include:
Confirmation from the company that they are not claiming the funds
Date of the reservation
The reserved amount
Approval for Lunar Bank to delete the reservation
The sender's email address, which must be visible and verifiable
This documentation is necessary because Lunar Bank cannot independently determine whether the reserved amount should be charged. You will need to contact the company yourself to obtain this confirmation.
The confirmation can be sent via the Lunar app or to support@lunar.app.