Overview
At LVLup, we believe that betting should always be smart, informed, and responsible. If betting ever stops feeling fun or begins to affect other parts of your life, there are free and confidential resources that can help.
This guide lists trusted organizations that provide support, counselling, and information on responsible gambling in both Canada and the United States.
1. Support in Canada
ConnexOntario
ConnexOntario provides free, confidential, and 24 hour support for anyone affected by gambling, substance use, or mental health challenges.
Website: www.connexontario.ca
Phone: 1 866 531 2600
Text: 247247
Live chat: Available on the ConnexOntario website
Alberta Health Services – Addiction Helpline
A free and confidential service that provides information and support related to addiction, including problem gambling.
Phone: 1 866 332 2322
British Columbia – Gambling Support BC
Offers information, counselling, and a 24 hour support line for anyone struggling with gambling.
Website: www.gamblingsupportbc.ca
Phone: 1 888 795 6111
Quebec – Gambling: Help and Referral
Provides bilingual support for residents of Quebec seeking help with gambling habits.
Website: www.jeu-aidereference.qc.ca
Phone: 1 800 461 0140
2. Support in the United States
National Council on Problem Gambling (NCPG)
A nationwide organization offering confidential support for individuals and families affected by gambling.
Website: www.ncpgambling.org
Helpline: 1 800 522 4700
Chat: Available on the NCPG website
Text: 1 800 522 4700
Gamblers Anonymous (GA)
Peer support groups that help individuals recover from problem gambling through shared experiences.
Website: www.gamblersanonymous.org
SAMHSA National Helpline
Provides free, confidential support for substance use or gambling concerns. Available 24 hours a day, seven days a week.
Website: www.samhsa.gov
Phone: 1 800 662 4357
3. How LVLup Promotes Responsible Play
LVLup’s mission is to make betting smarter, not harder. Our platform is designed to help users make informed decisions, manage risk, and stay in control of their betting experience.
If you ever feel unsure about your habits, remember that support is always available, and taking action early is the best step toward maintaining balance.
