Welcome to the Launchpad Minting FAQs! This guide aims to assist you in troubleshooting common issues encountered during live minting on Launchpad. If you find yourself facing challenges while minting NFTs, fear not! We have compiled some useful tips and solutions to ensure a smoother minting experience.
Why won't my wallet connect to mint on the Launchpad?
If you are experiencing difficulties connecting your wallet, consider clearing your browser cache. If the issue persists, try using an alternative browser. Launchpad customers typically find success with Google Chrome and Brave browsers.
I am on the whitelist. Why am I unable to mint?
The most likely reason for this problem is that your wallet address has not been added to the final whitelist. To ensure smooth minting, collections must submit the final whitelist at least 48 hours before the launch. You should contact the project team if you believe a mistake has been made.
Why isn't my transaction going through when I click the "mint" button? I keep getting transaction failed!
High network congestion can lead to transaction failures when multiple people are minting simultaneously. To resolve this, attempt to click "mint" again to submit another transaction. Additionally, opening several browser tabs can increase your chances of successful minting.
Tip:
Clear your browser cache (Chrome | Brave) and perform a hard refresh before attempting to mint again.
Why was I unable to mint an NFT?
During a live mint, a limited supply of the NFT collection combined with high transaction volume may cause some transactions to fail. While this can be frustrating, it's essential to remember that many others may also face difficulties minting, particularly if it is a popular collection.
How can I improve my chances of being able to mint?
Ensuring a stable and fast internet connection while using a Desktop/Laptop computer can significantly improve your chances of successful minting.
Why am I unable to mint if I have the right amount of SOL?
Minting on Launchpad requires a little more SOL than the actual mint price to cover Solana transaction fees, typically around 0.02 SOL on top of the mint price.
When will the project get listed for secondary sale on Magic Eden?
The project will be listed for secondary sale on Magic Eden immediately or after the minting process concludes. Reach out to the project team for more information.
We hope this troubleshooting guide has been helpful in addressing any issues you encountered during the minting process on Launchpad. By following these tips and solutions, you can increase the chances of a successful NFT minting experience. Should you require further assistance, don't hesitate to reach out to our support team.
Happy minting!