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Importing Contacts from an Excel File

Easily import and manage contacts in bulk using Excel templates. Update existing records without duplication and streamline your workflow.

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Written by Federico
Updated over 5 months ago

You can import contacts into Magnetiq from two different contexts:

  • In the Contact section: Use the "Import from Excel" button.

  • Inside an Event: Use the "Add attendees > Import from Excel" button.

Step-by-Step Procedure:

  • Download the file template (.xlsx) as a reference from the link provided on the page.

  • Pay attention to the column titles and order in the .xlsx template.

  • Ensure the fields Name and Surname are filled in, as they are mandatory.

  • Create a separate Excel file for each Area (Category).

  • Paste your data into the file, making sure to respect the column order.

  • Upload the file (accepted formats: .xls, .xlsx).

After uploading, you’ll see a preview where you can review your data and fix any errors before importing:

Once all blocking issues are resolved, the "Import contacts" button in the top-right corner will become available. Click it to complete the import.

Important Notes on Duplicate Handling:

No duplicates within the same Area (Categories):

If you import the same contact within the same Area (Category) - e.g., "Clients", the system will not create duplicates. Instead, it updates any new or different data, using the details from the latest import. You will also receive a dialog box confirmation during the process.

Example:

In the "Clients" Area (Category), you first import:

John Doe, email: jdoe@acme.com

In a second import, still in the "Clients" Area (Category), you import:

John Doe, email: john.doe@acme.com

The system will update the email for John Doe to john.doe@acme.com and keep only one contact in the "Clients" Area (Category).

Duplicates across different Areas (Categories):

If you import the same contact into a different Area (Category) - e.g., "Suppliers", the system will treat it as a separate contact. You will then have one instance of John Doe in each Area.

Automatic Formatting

When importing contacts, the fields Title, Name, Surname, and Job Title are automatically capitalized: the first letter is uppercase, and the remaining letters are lowercase.

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