In Magnetiq there are 3 types of user roles:
Administrators
Manager (available only in the "Multiple Teams" plan)
Viewers
Administrators
Administrators can see and manage everything, like for instance:
all contacts
all events
all the seats of a seating chart
Administrators are the master of the workspace, and they can decide which members (among managers and viewers) have access to each event, and which are their permissions.
Managers
(available only in the "Multiple Teams" plan)
Each manager belong to an Area, which usually represents a team, like a company division, or an external agency. Areas is defined by a color.
They can see and manage only the segments of data related to their Area, like for instance:
only the events where they've been granted access (by the administrators)
their segment of contacts
their segment of sessions
the seats of a seating chart that have been assigned to their Area (by the administrators)
Managers are a great way to involve multiple people and teams in your organization, make them work in a collaborative way, while maintaining total control.
To create of modify areas, please drop us a note at support@magnetiq.io
Viewers
Viewers are typically the on-site staff managing guest check-ins, or executive users who need to monitor events and reports without directly modifying data.
Inside the events where they've been granted access, Viewers:
Can
view contact names and seating charts
perform check-ins during the event
Cannot
see contacts’ personal data (like email addresses, telephone numbers, or other personal information)
edit any event or contact data