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How do I track emails?

Track when recipients open your emails and view engagement insights.

Written by Julia

💡 Good to know: Email Tracking is enabled by default in Mailbutler.


Step 1: Send a tracked email

Compose and send your email as usual.


Step 2: Check whether your email has been opened

💡 Good to know: Self-tracking prevention is enabled by default, so opening your own sent emails won't affect tracking results.

Open the sent email and view its tracking status.

Opened:


​Not opened:

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Step 3: View tracking details

💡 Good to know: Use Per-Recipient Tracking to view opens and clicks for each recipient separately.

Click See more events to see additional engagement data.

🔔 Note: If your recipient uses Apple Mail with Mail Privacy Protection enabled, location and device information may not be visible, because Apple masks the recipient’s IP address. Learn more.

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