MainMarket makes the post-sale process simple and transparent for sellers, focusing on quick fulfillment, built-in tools, and secure payouts. Once a buyer places an order on your authenticated collectibles listing (like retro games or other items), the platform handles notifications, status updates, shipping, and fund release efficiently—typically with low fees and buyer protection via escrow.
Post-Sale Process: From Order Placement to Payout
Order Notification and Dashboard Update As soon as a buyer completes their purchase (via bid win, direct buy, or ask price acceptance), you'll receive an email notification alerting you that an order has been placed for your item. Log in to your seller dashboard on mainmarket.com—the order status updates automatically to reflect the new sale. This keeps everything centralized so you can track active orders at a glance.
Access and Manage the Order Click on the specific order in your dashboard to view full details: buyer info, item purchased, shipping address, and any notes. From here, you gain the ability to generate a shipping label directly through the platform's integrated tools. This streamlines packing—no need to jump between carriers or create labels manually elsewhere.
Generate and Use the Shipping Label The generated label includes prepaid postage (depending on your settings or platform defaults) and automatic tracking information. Print the label, affix it to your securely packaged item (ensure it matches the listing description/photos for buyer protection), and drop it off at your preferred carrier (e.g., USPS, UPS, etc.). The tracking number syncs to the buyer's view, providing real-time updates and building trust—MainMarket's escrow holds funds until delivery confirmation.
Update Status After Drop-Off Return to the order in your seller dashboard and mark it as shipped (or update the status accordingly). This step confirms you've handed off the item and activates tracking visibility for the buyer. Updating promptly helps maintain good seller metrics and speeds up the overall process.
Funds Disbursed Upon Delivery Once the buyer receives the item (or tracking shows successful delivery), MainMarket releases the funds from escrow. Your payout—minus any low platform fees—is automatically dispersed to your connected Stripe account (or other linked payment method). This typically happens quickly after confirmation, ensuring you get paid reliably without manual invoicing. Check your dashboard or Stripe for transaction details and payout history.
This workflow emphasizes speed and security: email alerts keep you informed, the dashboard centralizes actions like label generation and status updates, and escrow protects both sides until delivery. If issues arise (e.g., lost packages), MainMarket's buyer protection program steps in for resolutions.
For the most up-to-date details or troubleshooting, visit the Help & Support section at https://www.mainmarket.com/help-support, which covers FAQs on shipping, escrow, and seller tools. Happy fulfilling—your next payout could be just a drop-off away!