The organization creator by default is your first Admin.
The Admin User can remove users from an organization, view and approve work order requests and change user classes (promote to admin, demote to user, etc).
Admins can view your Team Member's profiles, including phone numbers (Full Users and Requester Users cannot view phone numbers for privacy).
Admins can view and update billing information in your organization's Billing Page.
Admins have the same abilities as Full Users.
Below is a screenshot of the Admin User MaintainX menu looks like
Full Users ( these users are paid per user based on your subscription )
This user class allows users to be assigned work orders, modify assets and locations, and create work orders.
Full Users can also edit Work Orders.
Full users have full messaging functionality in the app, both via comments and direct messages.
Below is a screenshot of the Full User MaintainX menu looks like
Requester Users ( these users are FREE and an unlimited number of requesters can be created in any org)
This user class allows Requesters to only create Work Requests.
Work Requests are not full Work Orders, cannot be assigned and are not be visible to full users.
Admins must approve and assign work order requests.
Full Users cannot view, approve/deny Work Requests.
Requester users are unable to be assigned work orders, view work orders or assets/locations however they are able to access direct messages and join group messages.
Requesters can also view the status of requests they submitted and comment on them if necessary.
Below is what the Requester User MaintainX menu looks like