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Triggers

Create X type of document when Y order event happens

Updated over 3 weeks ago

📄 Available document types (WHAT to create)

1

Invoice

2

Proforma Invoice

3

Prepayment invoice

4

Final invoice

5

Bill

6

Receipt

7

Credit note

🔫 Triggers (WHEN to create)

✉️ Email this document to the customer (optional): You can also check "Email this document to the customer" in order to send the generated document to the customer. You can also disable it anytime.

Trigger 0 » Manual creation

You can create any type of document directly from your Shopify Admin » Orders page. Learn more about this feature

Trigger 1 » When order is paid

The document using this trigger will be created, if

  • paid order is created (or imported)

  • unpaid order is set to paid

Trigger 2 » When any order is created

The document using this trigger will be created, if

  • any type of order is created (or imported)

Trigger 3 » When unpaid order is created

The document using this trigger will be created, if

  • unpaid order is created (or imported)

Trigger 4 » When order is fulfilled

The document using this trigger will be created, if

  • fulfilled order is created (or imported)

  • unfulfilled order is set to fulfilled

Trigger 5 » Never

The document using this trigger will never be created

🚫 Trigger 6 » Never (only for Credit notes)

No credit notes will ever be created automatically, regardless of refunds or cancellations.

🚫 Trigger 7 » When order is partially or fully refunded (only for Credit notes)

A credit note is automatically created when an item (product or shipping) from the order is refunded.

  • Details:

    • Partial Refund: If only some items are refunded, the credit note includes only the refunded items.

    • Full Refund: If all items are refunded, a credit note for the full order is created.

    • Important: Items that are not modified (refunded) will not appear on the credit note.

🚫 Trigger 8 » When order is canceled (only for Credit notes)

If the entire order is cancelled, a credit note is created automatically for all items.

Additional notes:

  • If a Proforma Invoice was previously issued, the Common Invoice will be generated based on it.

  • If a Prepayment was previously made, the Final Invoice will be generated accordingly.

  • Credit notes:

    1. Credit Note Numbering: Follows the default numbering settings of iDoklad.

    2. Invoice Limitation: Credit notes can only be generated for invoices originally created through our system.

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