Skip to main content

Triggers

Create X type of document when Y order event happens

Updated over 2 weeks ago

📄 Available document types (WHAT to create)

1

Invoice

2

Delivery note

3

You can also create Credit notes, but it can be configured under Content / Order cancelation section.

🔫 Triggers (WHEN to create)

✉️ Email this document to the customer (optional): You can also check "Email this document to the customer" in order to send the generated document to the customer. You can also disable it anytime.

To send emails to customer addresses, please upgrade to a paid plan; during the free trial, emails can only be sent to your account email for security reasons.

Trigger 0 » Manual creation

You can create any type of document directly from your Shopify Admin » Orders page. Learn more about this feature

Trigger 1 » When order is paid

The document using this trigger will be created, if

  • paid order is created (or imported)

  • unpaid order is set to paid

Trigger 2 » When any order is created

The document using this trigger will be created, if

  • any type of order is created (or imported)

Trigger 3 » When unpaid order is created

The document using this trigger will be created, if

  • unpaid order is created (or imported)

Trigger 4 » When order is fulfilled

The document using this trigger will be created, if

  • fulfilled order is created (or imported)

  • unfulfilled order is set to fulfilled

Trigger 5 » Never

The document using this trigger will never be created

Additional notes:

  • When the trigger is 'When an unpaid order is created', or 'When any order is created' » If the order's payment method is COD (Cash On Delivery), we wait 30 seconds and then create the document using the information available at that time.

Did this answer your question?