Please note that the app currently supports collecting and handling the customer’s VAT ID. However, Company ID / registration number, Company address, Company name and local tax ID cannot be configured or handled at the moment.
Setup (1 min)
In Shopify Admin
Settings → Checkout
Company VAT number and
set it to Optional
Save
Important sidenote:
Shopify’s native Company VAT number field may require Shopify Tax for EU/UK VAT validation. Shopify Tax is free up to Shopify’s yearly sales threshold, but after that Shopify may charge a transaction-based fee.
This is controlled by Shopify, not by our app. Our app can only read and forward the VAT number once Shopify makes it available on the order/customer data.
Optional workaround: in Tax services, Shopify also offers Basic Tax, which is free, and in some cases VAT ID collection can work with Basic Tax as well.
How it works after setup:
Step 1 – Customer enters VAT ID
The customer can simply enter their VAT ID during checkout, and Shopify VIES-validates it in real time.
Please note: if VAT ID validation is not included in your selected tax service option, customers may still be able to submit any entered value, not only a VIES-validated VAT ID.
Step 2 – VAT ID is saved to the customer
The VAT number is saved under Customer → VAT number
This works both for checkout orders and manually created admin orders.
Step 3 – We send the VAT ID to Fakturownia ✅
We send this VAT number to the invoicing system as part of the customer contact details, so it appears in the correct place on the document.
Bare in mind that Fakturownia is checking the correctness of NIP address. If this option is enabled, Fakturownia checks automatically the VAT ID (NIP) that is sent by the Shopify app using our Address Line 2 method. And if the format in incorrect, Fakturownia won't create and send a the document. Since most of the buyers don't enter their VAT ID in the correct format, it is recommended to disable this option here


