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My package has been lost or stolen. What should I do?

Chrissy avatar
Written by Chrissy
Updated over 2 years ago

If you don’t see movement on your package for a few days, don’t worry! In most cases, especially with recent delays, your package is still on its way to you. If you believe your package to be lost or stolen after a full 10 days of no movement, please submit a request, and our customer care team will take the necessary steps to ensure you’re taken care of.

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