LinkMiner's backlinks come from Majestic's index of the web, not from a live check of each page when you search. So a link you can see may be missing or marked deleted. The counts in LinkMiner can also differ from each other and from other tools.
A backlink you know exists is missing
Check these in order. You can fix the first three yourself.
Check the form of the address. LinkMiner treats
example.com,www.example.com,https://example.comandhttp://example.comas different searches. Search the root domain, such asexample.com, or select Change to root domain above the table.Check One link per ref. domain. This box is ticked by default and shows only one backlink from each linking website. Clear it and search again to see every backlink from that website.
Load the rest of the backlinks. LinkMiner loads 500 backlinks at a time, and the Search... box and the filters look only at loaded rows. Select Load more until it is greyed out, then search the table again.
If it is still missing, the link may not have been found yet. Crawlers visit popular pages more often. A link on a page with no backlinks of its own may not be found by any backlink tool. Sometimes even Google misses it.
If none of these explains it, contact us with the details listed under "What to send us" at the end of this article.
A link is marked deleted but is still on the page
The red DEL label in LinkMiner means the link was recorded as deleted. This happens when a page changes a little: the crawler takes the original link as deleted and the changed one as a new link. If you can still see the link on the page, ignore the DEL label.
To hide deleted links, choose Active in the Active/Deleted filter above the table.
The header shows fewer backlinks than you can load
The numbers above the LinkMiner table, such as Active backlinks and Ref. domains, come from Majestic's Fresh Index. Point at a number to see "Based on data from Majestic's Fresh Index (Crawled in last 4-6 months)".
The backlinks table combines Majestic's fresh and historic index. So the table can hold more backlinks than Active backlinks shows, and Load more can keep adding rows after you pass that number.
The number under the table is not the total
The two numbers under the LinkMiner table, such as "394 / 394", are the backlinks displayed and the backlinks loaded so far. A filter lowers the first number. The second number grows each time you select Load more. Neither number is the domain's total backlinks.
The counts differ from another backlink tool
Every backlink tool runs its own crawler, and no crawler finds every link on the web. Each tool finds some links the others miss. So LinkMiner and another tool will rarely show the same backlinks or the same counts for a domain. Also compare like with like: the same form of the address, and all links rather than one per domain.
When a link counts as new or lost
The New and Lost tabs in LinkMiner show backlinks found recently and backlinks that have disappeared. Every backlink on the Lost tab carries the red DEL label. LinkMiner does not show the time range for either tab. It also does not show when a link was first found or last checked, in the table or in the file from Export to CSV.
If you need to know when a particular link appeared or disappeared, contact us with the link. We can investigate it and give you more information.
What to send us
Contact us through the live chat or at info@mangools.com. Send:
The address you searched, exactly as you typed it.
The tab (All, New or Lost), and whether One link per ref. domain was ticked.
The URL of the page that links to you, and what you expected LinkMiner to show.
For how to run a search, see Find a website's backlinks with LinkMiner. For what each number means, see LinkMiner metrics: Citation Flow, Trust Flow, Link Strength and more.