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What is a no-show window?

No-Show windows and automatic penalties

Leah Cullins avatar
Written by Leah Cullins
Updated over 5 months ago

The no-show window determines how long the system will wait after a class has finished before marking anyone in the class who was NOT checked in as a "no-show" and charging any associated penalties. No-show windows are dependent on the class end time.

Examples:

  • 2 hours after class

  • 1 day after class

This is a business-wide setting and applies to all of your studios and classes.

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