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What are the terms and conditions to sell on the marketplace?

Updated yesterday

By listing items on Marketplace.Live, you agree to the following:

General Seller Conduct

  • You must be 18 or older (or have parental oversight)

  • You will conduct business professionally and resolve disputes in cooperation with marketplace staff

  • No offensive, misleading, or .com-based business names

Listings & Content

  • All listings must include photos. Stock images should be disclosed.

  • No off-site promotions or references to other websites

  • No gambling, adult content, digital goods, mystery items, or games of chance

Fulfillment Standards

  • Ship orders within 3 business days (target = 1 business day)

  • Upload tracking info promptly

  • Clearly state your return policy in product or seller details

Buyer Data & Auctions

  • You may not solicit off-platform sales using buyer info

  • No fraudulent bidding or bid manipulation

Fees & Payouts

  • 10% fee on total order value including shipping and tax

  • $0.35 per-order transaction fee

  • If using marketplace shipping, label charges will be deducted from payout

Responsibility for Losses

If a buyer is reimbursed for lost or damaged items under our shipping insurance due to seller fault (e.g., no tracking, poor packaging), Marketplace.Live may deduct the reimbursed amount from your payout or request payment to recover the loss.

Brand Authorization

Sellers may be asked to show authorization to sell branded goods. This is required by Shopify, our platform provider. You agree to follow Shopify’s AUP

Communication

You agree to keep contact info updated and accept communication via phone, email, or text.

Final Authority

Marketplace.Live reserves the right to interpret policies and make final decisions. Terms are subject to change at any time without notice.

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