As a fulfillment partner, I have a negative balance. What needs to be done?

This is usually because there was a credit issued to a buyer for whatever reason. It could have been a damaged or lost shipment or the like. When your balance goes negative, we traditionally try not to worry about it if you have a large amount of regular sales; however, there are times we will ask you to correct it. Under our terms and conditions, you agree that you will pay back the negative balance when we ask or invoice you.