Managing your payment methods is simple and can be done directly from your account settings. Here’s how:
Step-by-step guide:
Log in to your Marro account.
Go to Account Settings.
Find the Payment Method section and click Edit to add a new payment method.
Enter your new credit/debit card details, or choose to pay via Google Pay or Apple Pay.
Click Save.
That’s it. Your new payment method is now added, and your subscription will continue without interruption.
Switching between payment methods:
Simply select your preferred payment option in the Payment Method section.
One-off or early payments:
If you want to pay sooner or make a one-off payment outside of your normal schedule, contact our Customer Love team, and we’ll be happy to help.
Can I change my payment date?
Marro deliveries run on a flexible, rolling cycle, usually every 28 days by default; however, you can also set yours to every 14 or 42 days.
Payment is always taken the day before your delivery date; your payment dates will naturally shift slightly from month to month as your delivery schedule rolls forward.
If you need your payment to fall on a specific day (such as payday), simply update your delivery date in your account to arrive the day after you would like payment to be taken.
The cut-off to make changes to upcoming deliveries is always 11 pm, 2 days before the delivery date.
If you need any help, get in touch here.