If you’ve forgotten your password, you can reset it via the login portal - just click “Forgot your password?” and follow the steps.
If you already know your current password, follow these steps to update it:
How to Change Your Password
- Log in to your Marro account - Access our login portal and sign in using your current password. 
 
- Go to ‘Account Settings’ - You’ll find this option at the bottom of your dashboard after logging in. 
 
- Select ‘Your Password’ - Click Edit to open your password management options. 
 
- Update your password - Enter your current password to verify. 
- Type your new password, then type it again to confirm. 
 
Your new password must:
- Be at least 8 characters long 
- Include one uppercase letter 
- Include one lowercase letter 
- Contain at least one number 
Once saved, your account will be protected immediately with your shiny new password.
Need a hand with it?
If you’re having any issues updating or resetting your password, our friendly Customer Love Team is here to help.
Phone: 0207 123 5808 (Monday–Friday, 10am–5pm, excluding bank holidays)
Email: meow@marro.com (available 7 days a week)

