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I'VE RECEIVED A CALL FROM MARRO - IS IT YOU?

Impurr-tant information about sales calls.

Updated over a month ago

Understanding Promotional Calls About Marro Cat Food

Marro occasionally reaches out to proud cat-servants via phone to share special promotions or discuss other offers. Here’s what you need to know about these calls, including how to verify their legitimacy and ensure secure transactions.

Types of Calls You Might Receive

Marro uses different phone numbers for various teams, so you may receive a call from a number not listed as their official customer support line:

  • The Customer Love Team traditionally uses specific numbers like 0207 123 5808.

  • The telesales team may use a different number to contact individuals about promotional offers or discounts.

If you receive a call from an unrecognised number, check if it’s from Marro’s telesales team rather than general customer support. Such calls may be related to promotional activities.

Promotional Offers and Discounts

Marro often partners with UK-based sales teams to introduce discounts or trial opportunities to their customers. Some examples include:

  • Discounts, such as 40% or 50% off for new customers, aiming to let users try Marro cat food at reduced rates before committing to a full subscription.

  • Special offers are generally applied directly to your account on their system during the call.

Legitimacy and Verification

Marro’s telesales calls are genuine. If contacted:

  • You can confirm the legitimacy of the call by ensuring no sensitive information, like payment details, is requested directly over the phone.

  • Marro will never ask for payment information during the call. Instead, any payment required should be processed securely on Marro’s official website.

Payment Security Best Practices

To ensure your safety while taking advantage of Marro’s promotions:

  1. Avoid sharing sensitive payment details directly on a call.

  2. Use the secure, official Marro website to enter your payment details or complete transactions related to any offer.

By following these guidelines, you can take full advantage of Marro’s offers while maintaining complete security.

Related Topics

  • Troubleshooting subscription-related concerns

  • Modifying or canceling a subscription

  • Current promotions from Marro

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