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CHANGING YOUR PERSONAL DETAILS
CHANGING YOUR PERSONAL DETAILS

How to update your personal details on your account

Updated over 3 weeks ago

If you need to make any changes to your name, email address, phone number or address you’ll need to contact our Customer Love Team who will be happy to make these changes for you. Our contact details are:

Phone: 0207 123 5808

Lines are open 10am-5pm Monday to Friday (except bank holidays)

We’re working on adding this functionality to your account soon. We’ll let you know when and how this works when it’s ready.

Please note: all changes to your subscription need to be made before the cut-off time of your next box, so please contact us ahead of this. The cut-off is always at 11pm 2 days before your box is due to be delivered. For example, if your delivery is due on Wednesday, you'll need to make any edits by 11pm on the Monday prior. Don't worry, we'll send you a delivery reminder via email to help you remember!

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