Marro is designed to make fresh, nutritious cat food simple, flexible, and tailored to your cat’s needs. No fuss, just real food delivered straight to your door.
Step 1. Build a box
Share your cat’s details: age, weight, activity level, and body shape.
We recommend a personalised portion based on their needs.
Choose the recipes your cat wants to try.
Arrange and pay for your first box (trial box).
After your trial box, this will automatically roll into your subscription, but you can cancel any time if you wish to do so.
Step 2. Delivery day
DPD or Yodel will send an email and text by 11am on delivery day with an expected 1-hour delivery window.
Boxes can be left in a safe place or with a neighbour if you’re not home.
Each box keeps meals insulated for up to 50 hours, so no rush to unpack.
Step 3. Customise your subscription
After your first box, you can tailor your subscription:
Delivery frequency: choose how many weeks’ worth of food per box.
Change delivery date: pick your preferred day of the week.
Change recipes: select your cat’s favourites or mix it up.
Skip or push a box: delay a delivery if needed.
4. Easy payments
Payments are processed automatically around midnight the day before your box arrives.
Update your payment method anytime via Customer Love.
5. Flexible and commitment free
Change your plan, skip deliveries, or cancel at any time.
No long-term commitments - you’re always in control.
6. Need help?
If you have questions or need support, we're here to help, you can contact us here.