Lucky enough to have a discount link? Here’s everything you need to know about how it works.
WHERE YOU'LL FIND YOUR DISCOUNT
Your discount will always come from a special link. You may receive this:
Through an email or online advert
From a friend who referred you and shared their referral link
No matter the source, the process is the same.
HOW THE DISCOUNT WORKS
Click the discount link – this will take you to our website.
Once clicked, the discount will apply automatically.
You’ll see a gold banner at the top of the page confirming the discount amount, and a little green box with a tick stating "discount applied successfully".
When you reach checkout, the discount will be clearly shown and applied to your total.
You don’t need to enter any codes.
TROUBLE SEEING YOUR DISCOUNT?
If you’ve visited our website before, your browser may have stored cookies that prevent the discount from showing correctly.
If the discount banner doesn’t appear after clicking the link, try clearing your cookies and try again.
To do this:
On Chrome (desktop):
Click the three dots in the top-right corner.
Go to Settings > Privacy and security > Clear browsing data.
Under "Basic", select Cookies and other site data.
Click Clear data, then revisit the discount link.
On Safari (iPhone/iPad):
Go to Settings > Safari.
Scroll down and tap Clear History and Website Data.
Confirm, then return to the link.
On Chrome (Android):
Open the Chrome app and tap the three dots.
Go to Settings > Privacy and security > Clear browsing data.
Select Cookies and site data, then tap Clear data.
After clearing cookies, go back and click your discount link again. The banner should now appear and your discount will apply at checkout.
STILL NEED HELP?
If you're having trouble applying your discount after trying the steps above, reach out to us, we’re happy to help.