Marro deliveries are designed to be easy, flexible, and convenient. Here’s everything you need to know:
DELIVERY DAYS & FEES
- Deliveries run Monday through Sunday. (Yodel on Saturdays, DPD for all other days) 
- Delivery fee: £3.99 per box. 
SCHEDULED DELIVERIES
- After your trial box, you’ll receive a box of fresh meals every 4 weeks. 
- Check your account anytime to see the next scheduled delivery. 
- You can change your delivery date in your account before the cut-off. 
- Tip for reducing delivery fees: - Larger plans reduce delivery frequency while keeping meal portions consistent, for example: - 21 x 180g duo pouches delivered every 42 days 
- 28 x 180g duo pouches delivered every 56 days 
 
 
ON DELIVERY DAY
- DPD or Yodel will send a notification with a 1-hour time slot by 11am so you know when your box is on the van. 
- Not home? No worries! - A signature is not required. 
- Boxes will be left in a safe place. 
- Insulated boxes keep pouches fresh for up to 50 hours. 
 
DELIVERY CHANGES
- Any changes to your delivery must be made before 11pm, two days prior to your box being due. 
- Don’t worry- we’ll send a reminder email before the cut-off. 
Your cat acts like royalty - so it’s only fair their food lives up to the attitude. Try Marro with 50% off your first two boxes here. It’s the least you can do, really.
NEED HELP?
If you need us, our friendly team is here for you.
- Email our team at meow@marro.com (available 7 days a week) 
- Call us on 0207 123 5808 
