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Support and Onboarding for Your Success

Updated over a week ago

Onboarding:

Experience a guided onboarding program designed to support your setup and success. Our team works with you to understand your business goals and provide tailored training along the way.

This program may include a mix of resources, guidance, and support from our team to help you get up and running quickly and see value sooner.

For those who prefer a more hands-on onboarding experience, our premium onboarding option allows our team to assist with setup and key tasks.

Retailers who choose premium onboarding typically see an average 50x return on investment.


Email Support:

Benefit from round-the-clock email support. Accessible directly within the app, click the Support icon at the bottom left of your Marsello account to engage with our help. The Marsello widget opens, offering access to contact options and essential help center guides that efficiently address your queries.


Live Chat:

Our live chat support operates 24/5. Accessible via in-app support, the chat feature automatically updates when an agent becomes available. With a global team of support members, we're poised to address any questions you may have, providing you with the guidance you need.

At Marsello, we're committed to ensuring your success, offering comprehensive support and resources to elevate your experience.


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