Who is the Account Holder?
When you purchase new policies through our MultiCar system, you become the account holder. As the account holder, you are responsible for:
Making payments for all the policies within the MultiCar Account.
Keeping policy details up to date, including personal and vehicle information.
Managing the group policies through the Marshmallow app.
As the primary account holder, you have full control and can make changes to all the policies associated with your MultiCar Account.
What Can Other Policyholders Do?
Other policyholders within the MultiCar group can:
Log in to the Marshmallow Web Account to view their policy documents.
Report new claims if they are involved in any incidents or accidents.
Contact the support team through the Web Account to discuss any issues related to their individual policies.
However, they will not be able to make changes to their policy details. Only the primary account holder has the authority to make adjustments to coverage or other important policy information.
Need Help?
If you have any further questions or need assistance, feel free to contact a member of our team. We're here to help!