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Can I Switch From Monthly to Annual Payments at Renewal?

For customers who currently pay monthly and would like to switch to a single annual payment when their policy renews.

Updated over a week ago

When Can You Make the Switch?

  • You can switch during the first 13 days of your renewal period.

  • You cannot switch:

    • 1 day before your renewal date

    • After your policy has renewed


What Happens After You Switch?

  • Your annual payment will be collected 1 day before your renewal date.

  • You can check the payment status in the Payments section of your Marshmallow account.


Good to Know

  • If the annual payment isn’t successfully collected, your policy won’t renew automatically. You’ll need to make the payment manually or reinstate the policy.

  • You can reverse this change during the renewal period if you change your mind.


Need Help?

If you’d like to discuss your payment method in more detail, our friendly customer support team is happy to help.

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