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What documents do I get with my MultiCar account?

Understand which documents you’ll receive and how to access them as part of your MultiCar account.

Updated this week

Each MultiCar account includes the following documentation:

Documents Provided

  • MultiCar Endorsement: A summary of how your account is structured and what responsibilities the Account Holder has

  • Individual Policy Schedules: Each car has its own policy document, detailing cover, drivers, and terms

  • Certificate of Motor Insurance: Provided for each vehicle

  • No Claims Discount (NCD) Certificate: Issued 14 days before renewal for eligible policies

How to Access

  • Account Holder: Access all documents for the full account in the Marshmallow app or web account

  • Policyholders: Can view their own documents via their Marshmallow online account only

We’ll also send a confirmation email with links to your key documents when you buy or renew.

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