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What documents will I get with my MultiCar account?

Understand which documents you’ll receive and how to access them as part of your MultiCar account.

Updated over 3 weeks ago

Each MultiCar account includes the following documentation:

Documents Provided

  • MultiCar Endorsement: A summary of how your account is structured and what responsibilities the Account Holder has

  • Individual Policy Schedules: Each car has its own policy document, detailing cover, drivers, and terms

  • Certificate of Motor Insurance: Provided for each vehicle

  • No Claims Discount (NCD) Certificate: Issued 14 days before renewal for eligible policies

How to Access

  • Account Holder: Access all documents for the full account in the Marshmallow app or web account

  • Policyholders: Can view their own documents via their Marshmallow online account only

We’ll also send a confirmation email with links to your key documents when you buy or renew.

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