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How do I change my payment card?

This article is for Marshmallow customers who pay monthly. It explains how to update your saved payment card in the app.

Updated this week

How to update your card

You can change your card by following these steps:

  1. Open the Marshmallow app

  2. Go to Manage Payments

  3. Select Change Card

  4. Enter your new UK-issued debit or credit card details

Your new card will be used for all future monthly payments.


Can I use a different card for a one-off payment?

Yes. If you're making a manual payment for a missed instalment, you can use a different card without changing the saved card on your account.

To do this:

  • Go to Manage Payments

  • Choose your missed payment

  • Follow the steps to pay with a different card

This won’t affect the card used for your next scheduled payment.

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