If you're in the UK:
Move to a safe location if possible.
Turn on your hazard lights.
Make sure everyone exits the vehicle safely.
Call the AA on the UK 24 hour emergency helpline: 03300 413675. Have your membership details ready.
Your cover level will determine what happens next:
Roadside: The AA will try to fix your car on the spot or tow you to a nearby garage (within 10 miles).
National: If needed, you'll be towed to any single UK location of your choice.
If you're in Europe (European cover only):
Follow local safety laws — use a warning triangle and wear a high-vis vest.
Contact the local emergency number if needed.
Call the European 24 hour emergency helpline: 00800 4243 2444 (this may incur international call charges).
You may be eligible for:
Local towing
Help finding spare parts
Emergency accommodation or travel
Vehicle recovery to the UK or your destination
If you experience difficulties, please use the following numbers;
If in France calling on a French landline, call: 04 72 17 12 03
From any other country/UK mobile phones, call: 00 33 472 17 12 03
If you have difficulties with hearing or speech:
In a breakdown situation, you can send an SMS text message to 07860 027 999