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How do I get a courtesy car after a claim with the Courtesy Car Upgrade?

This article is for Marshmallow policyholders who are eligible for a courtesy car through the Courtesy Car Upgrade add-on.

Updated this week

Steps to get your courtesy car

  1. Make your claim with Marshmallow and wait for it to be validated.

  2. Once approved, contact Sparta to arrange your courtesy car:

  3. If your car is repairable, you'll receive the courtesy car when you drop off your car for repairs.

  4. If your car is a total loss or stolen, Sparta will arrange delivery within 24 hours of validation.

Important: Use our network

You must use Marshmallow’s approved repair network for the courtesy car to be insured. Cars provided outside this network are not covered under your policy.

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