To stay on Marshmallow Go, you’ll need to share a certain amount of driving data with us. Don’t worry—it’s easier than it sounds, and we’ll walk you through it below.
What is the tracking requirement?
You’ll need to share at least 4 weeks of driving data in the first 6 months of your policy.
The 4 weeks don’t have to be in a row
You only need to complete one tracked drive in a week for it to count
Tracking must be switched on in the app during those weeks
How to make sure your drives count
To help the app track your drives correctly:
Keep location and motion permissions switched on for the Marshmallow app
Avoid closing the app fully—it works best in the background
Make sure your phone is charged and has signal before each trip
Drive with your phone in a secure spot like a phone mount, cup holder, or pocket
What happens if I don’t meet the 4-week rule?
If not enough data is shared in the first 6 months:
You’ll be moved to the non-Go version of your plan
Your price may go up slightly for the rest of your policy
You won’t be able to switch back to Go until your next renewal
We’ll send you a heads-up if this is about to happen.
Top tips to stay on track
Aim to drive at least once a week with the app tracking
Check permissions are enabled—especially after app or phone updates
Keep your phone charged during drives
Use a phone mount or holder to keep your device stable
Not sure if your app is tracking properly? You can check your recent drives in the app—or just reach out to us if you need help.