What is the Win-Back offer?
If you've recently cancelled your policy, you might receive an email offering a discount to come back. This is part of our Cancellation Win-Back programme.
Here’s how it works:
You’ll first get an email asking you to complete a short survey.
In the survey, you tell us when you’re planning to start your next policy.
In your chosen month, we’ll send you a unique £50 discount code by email.
Can I share the code or use it early?
No, these codes are:
Unique to you
Valid only in the month you selected
Not shareable—using them on another account may invalidate the offer
Why did I receive this?
We’d love to welcome you back! This offer is only sent to customers who cancelled a policy recently and completed the survey.