What is MyLicence?
MyLicence is a secure way for Marshmallow to check your driving history directly with the DVLA (Driver and Vehicle Licensing Agency).
When you give us your driving licence number during your quote, MyLicence allows us to see:
Your motoring convictions (such as speeding points)
Your address details
Your driving history
This means you don’t need to manually enter every detail — the information comes straight from the DVLA.
Why should I use MyLicence?
Using MyLicence makes buying insurance easier and more accurate. Here’s why:
Faster quotes – You get your price without needing to remember all your driving history.
Fairer premiums – We can calculate your price based on the most up-to-date DVLA information.
Fewer surprises – Any convictions are automatically included, so you won’t need to worry about updating us later.
It also helps avoid mistakes. For example, if a conviction was left undeclared, it could affect your cover. With MyLicence, this is automatically included.
When do I provide my driving licence number?
You’ll be asked to add your driving licence number:
When getting your quote – either through a price comparison website or directly on our site.
After you’ve received your quote – if you didn’t add it right away, you can complete the MyLicence check in your Marshmallow account later.
What happens if I don’t use MyLicence?
MyLicence is optional. You can still buy a policy without it, but:
You’ll need to manually enter all your conviction and licence details.
If anything is missed or incorrect, it could affect your cover.
You’ll need to update us manually if you receive new convictions during your policy.
What if my MyLicence check doesn’t work?
Sometimes the check can fail. This usually happens if:
Your driving licence number doesn’t have all 16 characters.
Your personal details don’t exactly match what you entered during the quote.
If this happens, you’ll be asked to try again or provide the details manually.
Will MyLicence affect my renewal?
Yes. If you signed up with MyLicence, your driving history will automatically refresh when you renew. That means:
Any new convictions will be included in your renewal price.
You won’t need to make manual updates during your policy — it’s all done automatically.