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Can I update my personal details on my van policy?

This article is for customers who want to update their details on an existing Marshmallow van policy.

Updated yesterday

What you can update

You can make certain changes directly in your Marshmallow account, such as:

  • Your home address

  • Your annual mileage

  • Your occupation

These changes may affect your premium, and we’ll let you know if the price goes up or down.

What you can’t update

Some details can’t be changed once your policy has started. This includes:

  • Date of birth

  • Licence details

  • Convictions

If any of these change, you’ll need to cancel your current policy and buy a new one with your updated information.

In summary: You can update basic details like your address or mileage, but bigger changes (like licence details or convictions) mean you’ll need a new policy.

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