How do I make a claim?
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

If you have had an accident whilst on cover, you must report it to our claims team!

It is essential that you report the incident, even if all parties have agreed that they won't be making any claims.

‍From the app, tap Report an incident. Or you can just ‍call our 24-hour claims line on 0800 060 8622.

To get an update on an existing claim, please select the Get more help option.

Did this answer your question?