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How do I change the vehicle on my policy?
How do I change the vehicle on my policy?
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a year ago

Good news! You can change the vehicle on your policy straight from the Marshmallow app.

  1. Open the app and tap Manage policy

  2. Tap Manage your vehicle

  3. Tap Change car on the top

  4. Follow the instructions to change your vehicle

Please note: If you're a Marshmallow Lightest or Essential customer, you will be charged a £25 admin fee to make a change to your policy.

📌 Things to remember

  • When changing your car on the policy, watch out for typos on your registration plate. Check your Os and 0s

  • When changing your car on the policy, make sure the make and model in our system matches your vehicle

  • We stop insuring your current car the moment we start insuring the new one. To have both cars insured with Marshmallow, get a new quote for your second car

  • We can only insure cars registered in the UK. We might be able to insure cars imported from another country if it's been registered in the UK

  • You don't have to be the registered owner of the car to insure it. However, you do need to be an ‘insurable interest,’ so we cannot insure you on a car owned by a friend. We can only insure you on a car owned partner or parent if you both live at the same address.

  • At the moment, you are not able to change from a car to a van or from a van to a car.

  • There may be a maximum number of times you can change the vehicle on your policy.

If you are having any issues, please speak to a member of our customer support team.

If your policy is cancelled then you will not be able to make any further vehicle changes on that policy.


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