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Why do you ask for additional documents?
Why do you ask for additional documents?
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

It's really important for us to make sure that the information we hold for you is 100% accurate. If not, any wrong information could actually invalidate your policy & potentially lead to the underwriters refusing to pay out if you make a claim.
 And we obviously don't ever want to see that happen!

So, just to double-check, we may ask you for additional documents to prove your address or your occupation for example, and we might sometimes need to see your V5 document.
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If you're having difficulty with any of this, please do let us know - we'd be more than happy to help.

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