Can I add a driver to my policy?
You can add a driver to your policy straight from the Marshmallow app.
Open the app and tap your policy
Tap Update details at the top of the screen
Scroll down to Additional Drivers
Tap Edit
Follow the instructions to add a driver to your policy.
📌 Things to remember
We need the driver's full name for the insurance to be valid. No nicknames, please!
We may need to check the driver's licence to verify their identity.
Click on the Get more help option to chat with a customer support agent if:
The driver you are trying to insure is not a UK resident (Please note, we cannot insure non-UK residents).
The driver you are trying to insure has a medical condition that could impact their driving.
The driver you are trying to insure has any motor-related claims or convictions from the past 5 years.
The driver you are trying to insure has ever had their insurance cancelled or voided by their insurer.
We’re not able to insure everyone just yet. If you can’t get cover for your driver, it could be down to their age, their driving history or the type of car you drive.
Do you offer temporary cover for additional drivers?
No, we can't offer temporary cover, even for additional drivers. That means your driver will be added for the rest of your policy. If your additional driver needs insurance for a significant amount of time (1 month+), we'd be able to add your driver, then remove them when you get in touch again. Please note the premium change will always be calculated on the rest of the year.
Will it cost me anything?
If you are a Marshmallow Lightest or Essential customer, you will be charged a £25 admin fee to add a driver to your policy.
Also, when you make a change to your policy, there’s always a chance it might affect the amount you pay overall. In this case, we have to recalculate your premium and take your additional driver’s details into account. So your premium could go up or down.