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How do I add a driver to my policy?
How do I add a driver to my policy?

Add your relatives, family or friends to your policy as additional drivers.

The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a year ago

If you have a car insurance policy you can add a driver straight from the Marshmallow app:

  1. Tap Manage policy

  2. Tap Add a driver

  3. Follow the instructions to add a driver to your policy

Please note: Additional drivers can only be added to car policies. You can't add a driver if you have a van policy.

Key points about additional drivers:

  • If you have a van policy, you will not be able to add an additional driver.

  • We need the driver's full name for the insurance to be valid. No nicknames, please!

  • We may need to check the driver's licence to verify their identity.

Speak to a customer support agent if:

  • The driver you are trying to insure is not a UK resident (Please note, we cannot insure non-UK residents).

  • The driver you are trying to insure has a medical condition that could impact their driving.

  • The driver you are trying to insure has any motor-related claims or convictions from the past 5 years.

  • The driver you are trying to insure has ever had their insurance cancelled or voided by their insurer.

We’re not able to insure everyone just yet. If you can’t get cover for your driver, it could be down to their age, their driving history or the type of car you drive.

Do you offer temporary cover for additional drivers?

We offer temporary cover for additional drivers. That means your driver will be added for the rest of your policy year. If your additional driver needs insurance for a certain amount of time, we'd be able to add your driver, and then remove them when you get in touch again. Please note the premium change will always be calculated for the rest of the policy year.

Fees for adding a driver

If you are a Marshmallow Lightest or Essential customer, you will be charged a £25 admin fee to add a driver to your policy.

Also, when you make a change to your policy, there’s always a chance it might affect the amount you pay overall. In this case, we have to recalculate your premium and take your additional driver’s details into account. So your premium could go up or down.

Making a claim for an additional driver

If your additional driver is involved in an accident and needs to make a claim, you as the policyholder need to call our claims line to report the claim to Marshmallow.

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