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Renewing your policy
I don't want to renew my policy
I don't want to renew my policy
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

I have found a cheaper price, can you match this?

If you have found a cheaper price online, please speak to a member of our customer support team by clicking the Get more help option to discuss your renewal offer. We can't guarantee that we'll be able to offer you a cheaper price, but we'd love to see if we can help!

To expire your policy from the Marshmallow app:

  1. From the app’s dashboard, tap your policy

  2. At the top of the screen, tap Update details

  3. Scroll down to Renewal information

  4. Tap Manage renewal

  5. Tap Turn off auto-renew

Please note: You will not receive a renewal quote if you disable auto renew. If you wish to receive a renewal quote 14 days before you renew, you will need to keep auto renew enabled until you receive the quote.

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